Libroslandia

Aquarating: Un Estándar Internacional Para Evaluar Los Servicios De Agua Y Alcantarillado Saneamiento

ISBN: 978-1780407371 | ASIN: 1780407378 | Tamaño descarga: 4737KB


Puedes COMPRAR el libro desde los siguientes enlaces
Comprar el libro Aquarating: Un Estándar Internacional Para Evaluar Los Servicios De Agua Y Alcantarillado Saneamiento en Amazon Comprar el libro Aquarating: Un Estándar Internacional Para Evaluar Los Servicios De Agua Y Alcantarillado Saneamiento en CasaDelLibro

Puedes DESCARGAR el libro desde los siguientes enlaces
Libro Aquarating: Un Estándar Internacional Para Evaluar Los Servicios De Agua Y Alcantarillado Saneamiento EPUB Libro Aquarating: Un Estándar Internacional Para Evaluar Los Servicios De Agua Y Alcantarillado Saneamiento PDF

Aquarating: Un Estándar Internacional Para Evaluar Los Servicios De Agua Y Alcantarillado Saneamiento EPUB

Aquarating: Un Estándar Internacional Para Evaluar Los Servicios De Agua Y Alcantarillado Saneamiento PDF

Descargar Libro Aquarating: Un Estándar Internacional Para Evaluar Los Servicios De Agua Y Alcantarillado Saneamiento

Libro Aquarating: Un Estándar Internacional Para Evaluar Los Servicios De Agua Y Alcantarillado Saneamiento de Matthias Krause

Libro Online Ebook Aquarating: Un Estándar Internacional Para Evaluar Los Servicios De Agua Y Alcantarillado Saneamiento

Sinopsis del libro

The Inter-American Development Bank (IDB), in cooperation with the International Water Association (IWA), has developed a rating system that assesses the performance of water and sanitation service providers in a comprehensive way. AquaRating: Un estándar internacional para valorar los servicios de agua y saneamiento aims to provide an industry estándar for utilities. The innovative rating system seeks the improvement of the service delivered by means of a rigorous and systematic assessment. AquaRating comprises more than cien assessment elements organized in eight rating areas: Service Quality, Efficiency in the Planning and Execution of Investments, Operating Efficiency, Business Management Efficiency, Financial Sustainability, Access to Service, Corporate Governance, Environmental Sustainability. Each of the assessment elements and consecutively rating areas is assigned a rating (from cero to cien), which in turn are aggregated into a single rating for the utility. Assessment elements consist of qualitative good practices and quantitative indicators. The total compliance with practices and achievement of the most demanding indicators levels means delivery of an excellent service and, therefore, awards a maximum rating of cien points. AquaRating takes into account the quality of the information supporting the ratings results by correcting the rating for the reliability level of such information. The rating results are certifiable thanks to an independent audit of the supporting information. The expected benefits of the system are manifold: • Utilities – Identify areas of improvement, receive guidance and monitor progress over time. – Obtain an external and credible performance rating, which contributes to foster reputation, accountability and acceptance by key stakeholders, gain access to new markets and finance, and attract qualified staff. – Get access to a knowledge and assessment framework that fosters continuous learning. • Governments, regulators and development agencies – Use the system to stimulate utilities to maintain or improve their performance and to objetivo technical assistance and finance according to the specific opportunities for improvement identified. • Consumers – Obtain better services in terms of access, quality, efficiency, sustainability and transparency. | Matthias Krause